The ID column of each user needs to be the first column of the. The data hasn't finished propagating yet for the logs, contact support if the migration doesn't complete in 24 hours.Įrror: Migration quickly says "complete", but the data didn't transfer.Įnsure that the user has ownership of data in the source path and all data isn't shared to them.Įrror: "Unsuccessful HTTP response: Unable to update users. Message: "Waiting on Microsoft batch Processing", Migration freezes failed files not shown in logs Rerunning the migration should clear this error. The app itself encountered an error while attempting to access the file. Reauthorize (or delete and recreate) the connector and ensure that you have administrative privileges when authorizing.Įrror: "A file with the name x already exists. Consult the guides file authorship section for your specific connector.Ĭonfirm the syntax of the user permissions being set, check that the users exist in source/destination and that the User Row being transferred has explicit ownership over the data and it isn't shared to them.Įrror: "Refreshed OAuth Authorization Token: 404 Not Found" - "itemNotFound: The resource couldn't be found" Ownership is dependent on, and set by, the connector data is being transferred from. Reauthorize the connector and rerun the migration.Įrror: Transferred files show SYSTEM as "owner" and "last modified by" User doesn't have explicit ownership of this folder and it's shared to them. csvĮrror: "Can't claim this folder as it is claimed by owner" in migration logs. Review log and confirm source/destination paths for user check syntax if user transfer row was uploaded via. csv file as source/destination referenceĬonfirm that the User Transfer Row has the correct syntax for both source and destination paths Mover migration errors ErrorĮrror: "The Office 365 connector hasn't been authorized in the Azure Tenant yet."Īuthorize the connector by granting admin consent in the Azure Tenant for the "Office 365 Mover" App.Įrror: "Authorization failure" shown on the connector.Ĭonfirm that the connector is fully authorized or Reauthorize the connector.Įrror: Migration failing while using a. The following tables contain error messages you may encounter and how to resolve the issue.
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