![]() If you want to pursue a role with Concentrix, you’ll need high-speed internet and availability seven days a week. This spot combines customer service and sales, requiring that you’re comfortable promoting products, excellent at problem-solving, and ready to double as a salesperson. Instead, it has a sales and service rep position. Unlike many of the jobs on this list, Concentrix doesn’t offer a pure customer service role. If you want a job with room to grow, it also offers HR-related spots and management jobs. ConcentrixĬoncentrix has spent years building a reputation as a prime employer for home customer service representatives. Take a look at the many American Express jobs available here, and see what kind of customer service and support roles are available. If you’ve got a knack for sales and organization, love travel, and want a work-at-home job, American Express may be the perfect fit. Those with pre-existing travel knowledge will have an edge in this role, but American Express also offers an 11-week paid training program that turns virtually anyone into a travel expert. These positions entail helping customers with travel-related problems as well as with actually planning out trips. Rather than offering the typical customer service positions, the company has many positions that act as customer service/travel agent hybrids. Where American Express differs is in its approach to customer service. Its customer service positions are no exception to this remote culture. American Expressįor years, American Express has been one of the leading companies for remote work. If you’re interested in pursuing one of Amazon’s rare work-from-home positions, check the Amazon job board regularly to see if any are available. ![]() It’s essential that applicants to this position are ready for that intense pace. The company is known for its fast pace, and its customer support is no exception. You’ll also need to be tech savvy and comfortable working late hours and overtime. To be an Amazon customer service associate, you’ll need excellent people skills, as you’ll be helping customers from all walks of life to solve problems with orders and products. ![]() But there are some work-from-home jobs available with this online retail giant. ![]() AmazonĪmazon generally hires in-house customer service agents who can work from one of its large call centers. There are almost always a high number of postings available, so check the Foundever job board to see if there are any openings that fit your background. If you don’t have specific experience for this posting, consider going for a seasonal spot with Sykes to get the necessary experience.Īll of the customer service positions at Sykes require strong brand knowledge, the ability to field a high number of calls, and proficiency with multi-tasking while on the phone. The second group, specialized support agents, is comprised of highly specialized customer service agents that have experience in a particular industry. These agents are permanent hires, not seasonal. But it’s a great way to get experience and it can still lead to full-time work if you perform well. Because this spot is seasonal, it doesn’t guarantee you’ll be kept on full-time. Seasonal customer service spots are typically tied to retail, and needed shortly before Thanksgiving through the beginning of the new year. The first group is generally recruited by other companies for high-traffic seasons. The company has two primary types of agents: seasonal support agents and specialized support agents. FoundeverĮditor’s note: Foundever was formed through the merging of Sykes and Sitel, two of the biggest companies in the work-from-home customer service industry.įoundever is a home-based customer service firm that takes the call-center model to your living room or home office. These jobs range from part-time to full-time and require various skills, but all of them allow you to work remotely. We’ve done the heavy lifting and researched the best customer service positions that allow you to work from home. There are countless remote jobs online, many of which can make great careers.
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